Pbc88com Privacy Policy

We collect various types of information when you create an account or use our services at pbc88com. This data comes from two main sources — what you provide directly, and what is collected automatically through your use of the site.

Information you provide directly:

• Name, Date of Birth & Gender
• Mobile Number & Email Address
• Residential address & national ID number (for KYC verification)
• Payment details (bKash / Nagad / Rocket number)
• Messages you send in the support chat

Automatically Collected Information:

• IP Address & Device Type
• Browser Type & Operating System
• Site Access & Usage Time
• Data on how long you viewed each page
• Gaming Activity & Transaction History

Pbc88com uses your data only for specific, legitimate purposes. To protect your privacy, we follow a "data minimisation" principle — only what is necessary is used.

How your information is used:

• Account Management: For registration, login, and account security.
• Payment Processing: To process deposits and withdrawals accurately.
• Customer Support: To resolve your complaints or issues promptly.
• Fraud Prevention: To detect and block suspicious activity.
• Promotional Communications: To send you offers and bonus updates, with your consent.
• Legal Compliance: To comply with applicable laws and regulations.
• Service Improvement: To analyze and improve the overall user experience.

Pbc88com does not store your data indefinitely. Specific retention periods are defined for each data type, based on legal requirements and service needs.

• Account Information: Up to 5 years after account closure.
• Transaction Records: Up to 7 years (as required by law).
• KYC Documents: 5 years from the date of verification.
• Support Chat History: 2 years from the date of the last chat.
• Browsing Logs: Up to 90 days.

After the applicable retention period, data is securely deleted or fully anonymized so that you can no longer be identified.

Pbc88com never sells your data. However, limited information may be shared with trusted partners in certain circumstances:

• Payment Processors: bKash, Nagad, Rocket — only the information required to complete your payment.
• Identity Verification Services: To trusted third parties as part of the KYC process.
• Legal Authorities: Upon a valid court order or request from a regulatory authority.
• Anti-Fraud Organizations: For investigating suspicious activity.

In every case, only the minimum necessary information is shared, and strict confidentiality agreements are maintained with all partners. pbc88com ensures that its partners uphold the same standard of data privacy.

Pbc88com uses cookies on its website. Cookies are small text files stored in your browser that help improve your experience on the site.

Types of cookies we use:

• Essential Cookies: Required to maintain your login session and ensure security — these cannot be disabled.
• Functional Cookies: To remember your preferred language and settings.
• Analytics Cookies: To understand site usage — you can disable this.
• Performance Cookies: For monitoring site speed and performance.

You can manage cookies through your browser settings. However, disabling essential cookies may cause certain features of the site to stop working.

Under pbc88com's Privacy Policy, you have several important rights over your own data:

• Right to Access Your Data: You can find out what information we hold about you.
• Right to Rectification: You may request corrections to any inaccurate or outdated information.
• Right to Erasure: You may request deletion of your data under certain conditions.
• Right to Restrict Processing: In certain cases, you may request that the use of your data be restricted.
• Right to Withdraw Consent: You may withdraw your consent to receive promotional communications at any time.
• Right to Complain: You have the right to file a complaint with the relevant authority if you wish.

To exercise any of these rights, please contact our support team. We typically respond to requests within 30 business days.

Pbc88com is strictly not intended for anyone under the age of 18. We do not knowingly collect personal information from minors.

Age is verified at the point of registration. If we discover that an account has been created by a minor, it will be suspended immediately and all associated data will be deleted.

Pbc88com protects your data using industry-leading security technology. Our security framework consists of the following layers:

• SSL/TLS Encryption: 256-bit encryption for all data transmission.
• Two-Factor Authentication (2FA): An extra layer of security at login.
• Firewall Protection: To prevent unauthorized access.
• Regular Security Audits: Periodic audits conducted by independent third-party experts.
• Data Backup: Regular backups to prevent data loss.
• Access Controls: Only staff members who need access to your data are permitted to view it.

That said, no method of transmission over the internet is 100% secure. We strongly encourage you to use a strong password and never share it with anyone.

The pbc88com website may integrate with third-party services such as payment gateways. These services have their own privacy policies that are outside our control.

We only work with trusted, reputable third-party services and sign a Data Processing Agreement (DPA) with each partner. However, pbc88com is not responsible for your experience on any third-party websites.

Pbc88com may update this Privacy Policy from time to time. When changes are made, the "Last Updated" date on this page will be revised accordingly.

For significant changes, we will notify you in advance by email or SMS. Continued use of the site after a policy update will be considered your acceptance of the revised terms.

We recommend revisiting this page from time to time to stay up to date with our latest policy.

For any questions, concerns, or requests regarding our Privacy Policy, please reach out to our dedicated Privacy Team:

• Email: [email protected]
• Support Hours: 24 hours / 7 days a week
• Response Time: Usually within 24–48 hours

When submitting a privacy request, please include your registered mobile number or email address so we can verify your account and assist you as quickly as possible.